Technical Platform Owner- PRO

At Johnson & Johnson,we believe health is everything.

Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.

We provide an inclusive work environment where each person is considered as an individual.

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Technology Product & Platform Management

Job Sub Function:
Multi-Family Technology Product & Platform Management

Job Category:
People Leader

All Job Posting Locations:
Raritan, New Jersey, United States of America

Job Description:

We are searching for the best talent for a Technical Platform Owner- PRO to be located in Raritan, NJ

Position Summary

Johnson & Johnson MedTech is seeking a Senior Manager to lead the global Customer Experience Management (CxM) commercial platform for Professional Relations & Operations (PR&O).

This role owns the PR&O product vision, global roadmap, investment priorities, delivery outcomes, platform operations, adoption, and value realization across the product lifecycle.

The leader will partner with global and regional business owners, Professional Relations teams, compliance, privacy, legal, finance, product management, architecture, engineering, data, and suppliers to create a coherent global platform for professional-relations processes and connected operations.

The role will balance enterprise standardization with justified market variation and ensure that PR&O capabilities integrate effectively with Microsoft Dynamics 365 and adjacent CxM, data, finance, contracting, and enterprise services.

The Senior Manager is accountable for business outcomes, roadmap, priorities, funding, operating model, adoption, and delivery commitments for PR&O.
Key Accountabilities
1.

PR&O product strategy and global roadmap


* Define and communicate the global PR&O product vision, strategy, roadmap, and measurable outcomes in alignment with the broader MedTech CxM strategy.


* Own prioritization across professional-relations workflows, operations, data, controls, integrations, reporting, automation, and user experience.


* Convert business strategy, policy requirements, operational needs, and user insights into clear product capabilities, release objectives, and an actionable backlog.


* Make explicit global-versus-local decisions, favoring common capabilities and configuration while requiring evidence for market-specific variation.


* Maintain a sequenced roadmap across near-term deliver...