Senior IT Business Analyst

WHO YOU ARE: 

As a Senior IT Business Analyst, you play a key role in bridging business needs and technology solutions.

You are analytical, proactive, collaborative, and highly organized, with the ability to independently lead initiatives from business needs through successful implementation. 

You bring strong Business Analysis, systems analysis, stakeholder management, and project delivery skills.

You are comfortable understanding business objectives, analyzing processes and systems, defining requirements, evaluating solutions, and working with business stakeholders, IT teams, and external partners to deliver practical outcomes. 

Every project is different, and that’s what makes this role exciting.

Business Analysis is at the core of the role, but depending on the project’s scope and complexity, you may take on different levels of project delivery and leadership; from planning and coordinating activities to managing risks, dependencies, stakeholders, vendors, and implementation. 

This makes the role hybrid by nature: you are not filling two separate roles but adapting your skills and level of ownership to what each initiative requires.

You may focus primarily on requirements and solution design on one project, while taking a more active role in leading delivery on another. 

You are a strong problem solver who works independently, manages competing priorities, drives decisions, and takes accountability for outcomes.

You bring a continuous-improvement mindset and look for opportunities to improve processes, systems, user experiences, and business results. 

As an IT Business Analyst, your responsibilities will include but are not limited to the following: 

Business Analysis & Solution Delivery 


* Partner with business stakeholders, IT teams, and external vendors to understand business needs, objectives, pain points, and opportunities, translating them into practical technology solutions. 



* Lead requirements gathering, stakeholder workshops, process analysis, gap analysis, and future-state design. 



* Define and document business, functional, and non-functional requirements, user stories, acceptance criteria, process flows, and business rules. 



* Evaluate solution options and facilitate discussions around impacts, dependencies, risks, trade-offs, and expected outcomes. 



* Work closely with technical teams and vendors to ensure solutions align with business requirements and intended outcomes. 



* Lead or support testing and UAT, including test scenarios, business validation, defect triage, and implementation of readiness. 



* Support implementation, training, communications, change management, and post-go-live activities. 



* Identify opportunities for process improvement, automation, system enhancements, integrations, and operational efficiencies. 

 

Project & Delivery 

Depending on the scope, complexity, and requirements of the project, responsibilities may also include:...