Project Manager - ERP

Position Summary The Project Manager must have strong leadership and project management experience with delivering successful ERP and SaaS Implementations, including cloud-based financial, HCM, or operational systems delivered on a subscription model.

Experience with customer-facing roles in which she/he manages the customer relationship throughout the implementation by building and maintaining a level of trust with the customer, serves as an advocate, and offers guidance and support in analyzing and solving customer problems.

Able to represent LBMC's core processes and hybrid implementation methodology lifecycle from pre-sales, execution, through deploy; Able to effectively communicate with executive level clients regarding LBMC's technology-based software and services; Able to plan and execute multiple complex client technology projects; Able to oversee and integrate project activities across multiple solutions and vendors.

Specific Duties include the following: Successful Product Delivery & Meeting Critical Success Factors.

Establish and maintain client relationship throughout the implementation project working with identified client project manager, business, and executive team to ensure benefits realization and successful delivery.

Responsible for providing Senior Project Management leadership in the areas of team mentoring, process, and procedure improvement, and providing coaching on project related activities.

Responsible for proactively learning and developing a baseline amount of knowledge of LBMC's products and services to actively support and participate in client business development opportunities and sales support.

Participate as a member of the team in software and services sales activities representing project management, and LBMC software and services.

Conduct, lead, and coordinate LBMC team in the developing of Strategic Technology Business Process Reviews for our clients.

This would include high-level business requirement development; system design; solution responses, project estimates, and summary project plans.

Conduct, lead, and coordinate the LBMC team in the developing of Statement of Work documents to include detail business requirement development; detail system design; solution responses; project estimates; and detail project plans.

Ability to implement multiple methodologies including Hybrid, Waterfall, and Agile.

Manage SaaS-specific delivery considerations, including tenant configuration, third-party/API integrations, data migration and validation, user acceptance testing, and coordinating client readiness around vendor release and upgrade cycles.

Develop Project Plans, estimates, and perform resource planning for technology projects.

Collaborate and track work progress of the LBMC project team to ensure that results are delivered using LBMC defined core processes and hybrid methodology.

Ability to adapt leadership styles to the situation, maturity, and skills level of the team.

Including Servant and Situational ...