Inside Sales Representative

Greif is a global leader in performance packaging located in 40 countries.

The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.  

 

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.  

 

Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn. 

 

OUR VISION: 

To Be the Advantage That Helps Our Customers Win.

 

OUR PURPOSE: 

Creating packaging solutions for life’s essentials. 

Job Requisition #:
035344 Inside Sales Representative (Open)

Job Description:

Summary: Supports revenue growth through a hybrid role combining small & mid-sized customer management (70%) and business development / lead generation (30%).

Owns the full sales cycle for assigned small and mid-sized accounts while also generating and qualifying new business opportunities.

Operates as the primary point of contact for assigned accounts and executes multi-channel prospecting to drive new logo acquisition and pipeline growth.

Inside Sales Representatives function as full-cycle sellers for smaller accounts, operating with similar expectations to Field Sales within defined deal size and account threshold and remote activities as Virtual meetings, calls, follow-up emails, etc.

Key Responsibilities

Customer Management (Small & Mid-Sized Accounts)


* Own and manage a portfolio of small and mid-sized accounts


* Serve as primary point of contact for all commercial interactions


* Manage the full sales cycle from qualification through close


* Prepare quotes, negotiate pricing within guidelines, and close transactions end-to-end


* Identify and execute cross-sell and upsell opportunities to expand share of wallet


* Maintain regular customer contact cadence and proactively manage account health


* Contribute to account planning and growth strategies


* Ensure smooth transition to Customer Service for order execution and fulfillment

Business Development & Lead Generation


* Generate and qualify new logo opportunities aligned to defined target profiles


* Execute outreach through Marketing Qualified Leads (MQLs), Inbound leads (web, trade shows, campaigns), Outbound prospecting (cold outreach, call blocks, email sequences), and Reactivation of dormant accounts


* Research prospects, build target account lists, and execute multi-step prospecting cadences


* Qualify leads based on fit, need, and revenue potential


* Enter and manage opportunities in CRM and advance through early sales stages


* Escalate high-value or complex opportunities to Field Sales (ASMs) where appropriate

Pipeline & Execution Discipline


* Maintain accurate, up-to-d...