Sales Coordinator

The Sales Coordinator provides essential support to the Sales and Private Events team at Taos Ski Valley by coordinating group sales, weddings, corporate retreats, leisure groups, ski clubs, and internal events.

This role supports the sales process from initial inquiry through event execution by managing correspondence, preparing contracts and event documents, organizing event details, coordinating contracted products and services, and delivering professional service to clients and internal teams.

The ideal candidate is highly organized, detail-oriented, hospitality-focused, and able to thrive in a fast-paced, relationship-driven environment.

This description outlines general responsibilities to be carried out in line with organizational policies and laws.

For specific duties and policies, consult your supervisor or the Employee Reference Guide.

Reasonable accommodations will be provided as needed to support individuals with disabilities in performing essential job functions.

Essential Job Responsibilities: Serve as the primary administrative and coordination support for the Sales team, assisting with group and leisure business from lead intake and contract execution through event planning, fulfillment, closing, and post-event auditing.Maintain and update the Group Sales Master Calendar ensuring all new and existing group business is up-to-date with current information.Provide weekly activity and tracking reports to Taos Ski Valley departments and department heads.Monitor and manage sales email and voicemail inboxes for corporate, wedding, and social group sales; forward new inquiries, leads, and coordinate introductions to the appropriate Sales Manager.Maintain and update sales materials and information for prospective leads and existing group business, including menus, activity vouchers, sales collateral, and related resources.Organize and maintain historical and new contracts.Communicate professionally with clients, wholesalers, travel advisors, and other sales contacts to coordinate reservation and event details in applicable transaction systems.Support managers with RFPs, proposals, contracts, BEOs, and meeting arrangements.Assist the Private Events Manager with planning requests, coordinating with clients on group room blocks and contracted timelines, and supporting event execution.Audit billing summaries for accuracy and manage client communications to ensure adherence to payment schedules.Utilize key technology tools, including iVvy (CRM), Microsoft Office, Teams, Siriusware, Inntopia, Beanworks, and SMS (Springer Miller Systems, PMS).Coordinate/conduct site tours and property visits for prospective and contracted clients, showcasing venues, amenities, and services while addressing questions and supporting the sales process.Maintain reliable attendance and adapt to group event schedules.

Personal Skills: Deliver an exceptional guest experience that exceeds expectations.Communicate professionally with clients and co-workers.Coordinate a...