ServiceNow Product Owner

ServiceNow Product Owner

Job Description

Become part of the team powering household names like Kleenex®, Cottonelle®, Scott®, and WypAll®.

At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark. 

You were made to create what’s next: designing new technologies, diving into data, optimising digital experiences, and constantly developing better, faster ways to get results.

You want to be part of a performance culture dedicated to building technology for a purpose that matters.

Here, you’ll work in an environment that promotes sustainability, inclusion, well-being, and career development while you help us shape the future of tissue and hygiene for billions of people around the world.  We’ll be Unstoppable Together.  

About You  

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the centre.

The HR Digital Technologies team is focused on creating a world-class employee experience that leverages digital enablers to drive business value for the Arbex organization.  We are a group focused on solving the problems of today and opportunities of the future through applied intelligence, process simplification, global standardization, and self-solve enabled solutions.  We are seeking a highly skilled and experienced individual to join our team as Service Now HRSD Product Owner and Senior Analyst.

In this role, you will be responsible for managing the ServNow HRSD system and serving as the product owner.

You will work closely with cross-functional teams to ensure the successful optimization and configuration of ServNow HRSD, along with other HR technology.

This role is a mix of maintaining product roadmap and stakeholder engagement, as well as hands on aspects of configuration.

DTS Product Owner is accountable for HR Service Now technological strategy; application roadmap, implementation & support coordination; key DTS business contact landscape.

Team Structure


* Reports to DTS HR & Legal global lead


* Coordinate and provide functional leadership to the DTS Workday team

Job responsibilities include:


* Serve as the product owner for Service Now HRSD platform.


* Business Analyst and Platform Architect of Workflow Management, Dynamic workflow, Service Request Management and Service Portal however will not limit to this only when requirements come from other Modules


* Manage the configuration, maintenance, and support of HRSD.


* Partner with key HR stakeholders to maintain a backlog, prioritize work, design solutions and define Ways of Working that meet the business needs.


* Understand and translate business needs to technical requirements and vice versa.


* Configure ServNow HRSD to meet business requirements, including business process workflows, portal, integrations and custom reports.


* As the subject matter expert in ServNow HRSD and ...