PM Bistro Attendant - Courtyard St. Louis West County

Bistro Attendant Hotel Food & Beverage Start Your Journey with Midas Hospitality Midas Hospitality is seeking a friendly, dependable, and guest-focused Bistro Attendant to join our Food & Beverage team.

This position is responsible for providing prompt, courteous food and beverage service while creating a welcoming dining experience for hotel guests and customers.

The ideal candidate enjoys working with people, takes pride in providing excellent customer service, and can thrive in a fast-paced hotel restaurant environment.

What You Will Be Doing As a Bistro Attendant, you will support daily restaurant and Food & Beverage operations while delivering exceptional service to guests.

Responsibilities include: Greeting guests promptly and courteously and provide attentive food and beverage service throughout the dining experience.Take accurate food and beverage orders and accommodate guest requests and special needs.Maintain thorough knowledge of menu items, recipes, daily specials, and available food and beverage offerings.Answer guest questions and make recommendations based on menu knowledge and guest preferences.Suggestively sell and upsell restaurant, lounge, and beverage menu items.Process guest checks and payments accurately while following established cash-handling and payment procedures.Verify guest checks and payment methods to protect both the guest and hotel.Complete opening and closing side work, including restocking, cleaning, and preparation of service areas.Maintain cleanliness and organization of the restaurant, wait station, kitchen service area, and other Food & Beverage spaces.Follow all applicable health, sanitation, food safety, and hotel standards.Respond to guest questions, comments, and concerns in person and by phone with professionalism and urgency.Attend pre-shift, pre-meal, and departmental meetings to remain informed about products, service expectations, and hotel operations.Maintain a clean, professional appearance and a friendly, cheerful, and courteous demeanor.Provide room service support by taking orders, preparing and expediting room service trays, delivering orders to guest rooms, and obtaining payment or guest signatures.Assist other Food & Beverage associates and hotel departments as needed to support overall hotel operations.Perform additional duties and responsibilities as assigned by hotel management.

What You Bring Previous restaurant, hotel, food service, customer service, or hospitality experience preferred.High school diploma or GED preferred, or an equivalent combination of education and experience.Strong customer service and communication skills.Ability to remain friendly, professional, and courteous in a fast-paced environment.Ability to read and understand safety rules, operating procedures, and other workplace instructions.Basic math skills and ability to accurately handle money and perform calculations involving currency, measurements, and quantities.Strong attention to detail and ability to follow...