Trading Services Manager III

As a Vice President within JPMorgan Chase Market Operations, you will lead post-trade operating discipline across Fixed Income and Equities.

You will own critical control and client outcomes spanning clearance and balancing, trade matching, reconciliation, settlement, and break management.

Working closely with Trading, Product, Technology, Risk, and Operations partners, you will identify systemic issues, establish remediation priorities, and drive sustainable process and technology improvements.

As a senior leader within Market Operations, you will oversee end-to-end trade lifecycle controls, implement strategic automation initiatives, leverage data-driven insights to improve decision-making, and ensure a scalable operating model that supports evolving business needs and increasing transaction volumes.

You will also provide leadership through coaching, stakeholder engagement, and fostering a culture of continuous improvement, operational excellence, and strong risk management.

Job Responsibilities


* Own end-to-end oversight of Purchase and Sales operations, including clearance and balancing, trade matching, settlement, reconciliation, and break management.


* Oversee daily controls, exception governance, and timely escalation of material operational risks and issues.


* Drive root-cause analysis across breaks, rejects, unmatched transactions, and processing exceptions, implementing sustainable solutions that reduce recurrence.


* Partner with Trading, Technology, Product, Risk, and Operations stakeholders to support new business initiatives, evolving trade flows, and process enhancements.


* Establish and monitor key performance indicators (KPIs), service-level agreements (SLAs), and operational metrics to assess performance and drive accountability.


* Lead strategic automation and process improvement initiatives through requirements gathering, prioritization, testing, implementation, and benefit realization.


* Utilize data analysis to identify trends, quantify operational impacts, support risk management, and inform strategic decision-making.


* Strengthen the operational control environment through effective governance, issue management, audit readiness, and regulatory compliance.


* Provide leadership, coaching, and workflow oversight while developing talent and fostering a culture of innovation and continuous improvement.


* Prepare and deliver presentations to senior management and stakeholders, clearly communicating operational performance, risks, and strategic recommendations.

Required Qualifications, Capabilities, and Skills


* 7+ years of experience in Purchase and Sales Operations, Securities Operations, Trading Services, or a related post-trade operations function.


* Demonstrated expertise in trade lifecycle processing, including clearance and balancing, trade matching, settlement, reconciliation, and exception management.


* Strong knowledge of Fixed Income and Equity produ...