Registration Clerk

THIS POSITION IS LOCATED AT CARNEGIE TRI-COUNTY MUNICIPAL HOSPITAL POSITION SUMMARY First point of customer contact for general inquiries like pricing, products, scheduling etc.

Admits patients for testing, hospitalization, and procedures.

Builds and maintains a business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries.

QUALIFICATIONS Ability to project a Professional Image.

Strong organizational and analytical skills.

Persons who have been found guilty by a court of law abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in this position.

Freedom from illegal use of drugs.

Freedom from the use of and effects of use of drugs and alcohol in the workplace Ability to communicate effectively both verbally and in writing.

Hospital Registration experience preferred.

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED High School diploma or GED required.

BLS certification required within 90 days of employment.

ESSENTIAL DUTIES AND JOB RESPONSIBILITES The essential functions include, but are not limited to the following: Answer incoming calls regarding patients.

Ensure all patients are admitted appropriately in a timely manner.

Assist charge posting and medical records as necessary.

Other duties as assigned.

ADDITIONAL RESPONSIBILITIES Comply with HIPAA regulatory requirements.

Adhere to the companies/facilities philosophy, mission, and policies and procedures.

Support the facility goals and objectives.

Maintains a good attendance record and follows all hospital rules, policies, and procedures.

Maintains open and effective communications with patients and their nurses, physicians, peers, supervisors, and students.

Establishes and maintains excellent interdepartmental and interpersonal relationships.

Attends departmental meetings and in-services to stay current with the developments of the department and hospital.

POSITION QUALIFICATIONS INTERPERSONAL SKILLS Demonstrates active listening techniques.

Gains support through effective relationships.

Treats others with dignity and respect; seeks feedback.

Demonstrates honesty and integrity at all times in care and use of patient and facility property.

Demonstrates and understands the importance of and respect for the rights, dignity, and individuality of each patient in all interactions.

Demonstrates respect for co-workers and responds to the needs of patients by complying with facility policies.

REASONING ABILITY Ability to apply common sense understanding to carry out instruction furnished in written, oral, and/or diagram form.

Ability to define and solve problems, collect data, establish facts, and draw valid conclusions.

Ability to interpret an extensive variety of technical instructions in statistical or diagram form a...