Transportation & Logistics Supervisor

Essential Duties and Responsibilities:

Transportation Operations Leadership


* Directly supervise transportation personnel including drivers and transportation support employees.


* Plan, prioritize, and oversee daily transportation and dispatch activities.


* Develop routes, driver schedules and delivery assignments to support operational requirements.


* Monitor execution of transportation schedules and take corrective action to address service interruptions.


* Ensure effective utilization of drivers, vehicles, trailers, and transportation resources.


* Lead daily transportation meetings and communicate operational priorities.


* Resolve transportation issues impacting customer service, production schedules, or delivery commitments.


* Recommend and implement transportation process improvements.

Driver Leadership & Performance Management


* Directly supervise, coach, and develop drivers to ensure safe and efficient performance.


* Conduct performance reviews, coaching discussions, and corrective action when necessary.


* Monitor driver productivity, attendance, safety performance, and JJ Keller compliance.


* Establish clear performance expectations and hold drivers accountable for results.


* Support recruiting, interviewing, hiring, onboarding, and training activities for transportation personnel.


* Develop employee skills and succession plans to strengthen transportation operations.


* Promote a culture of safety, accountability, teamwork, and continuous improvement.

KPI Ownership & Operational Performance


* Maintain ownership and accountability for transportation-related Key Performance Indicators (KPIs).


* Manage and report out on SQDEC scorecard for logistics and RMA percentage on a daily basis.


* Monitor and report transportation performance metrics including:



* On-Time Delivery


* Transportation Cost per Load


* Fleet Utilization


* Driver Productivity


* Delivery Accuracy


* Customer Service Performance


* Safety Metrics


* DOT Compliance Metrics

Analyze operational data and implement corrective actions when performance goals are not achieved.

Utilize reporting and analytics to drive operational improvements and decision-making.

Partner with leadership to establish goals and performance targets.

Logistics & Shipping Operations


* Oversee outbound shipping and logistics activities from order release through customer delivery.


* Coordinate transportation requirements with Production, Warehouse Operations, and Customer Service teams.


* Ensure timely movement of finished goods and inventory throughout the distribution process.


* Monitor shipment execution and resolve customer, supplier, and carrier concerns.


* Ensure shipping documentation, Bills of Lading, and transportation records are accurately maintained.


* Verify shipment accuracy and investigate service failures or delivery discr...