SSVF Service Coordinator - Wayne

SUMMARY Under direction, the SSVF (Supportive Services for Veteran Families) Service Coordinator shall provide case management services and support to eligible program participants; records and maintains records and documentation as required by the program; performs related duties as assigned.

ESSENTIAL JOB FUNCTIONS Provide case management services and assist program participants in accessing supportive services and benefits to promote housing stability.

Screen and determine program eligibility.Conduct a needs assessment with each participant; develop housing stability plans and goals with participants.Maintain a caseload of program-eligible participants and establish constructive relationships with them.Conduct periodic evaluations and provide regular feedback regarding clients housing search and service coordination with team members and supervisor.

Record all program information in the applicable database; maintain file records and documentation as required by the program.Conduct outreach in the community, including street outreach to homeless veterans and families.Establish relationships with landlords and property management companies for the benefit of program participants.Attend community meetings, BNL, and participate in presentations about SSVF program.Attend professional development training and activities.Maintain and update knowledge through conferences, in-service trainings and seminars.Promote positive image of VOA in all communications internal and external to work settings Additional Responsibilities Represent VOAMI in a professional manner when conducting activities in the community and attending community events with community partners.Maintain compliance with VOA Michigan policies and proceduresEnsure that all duties are carried out in a timely and orderly fashion so that VOA Michigan functions in the most efficient manner possibleRefer all SSVF participants into SSVF funded legal services program (legal sub-grant)Complete all relevant job-related trainings both on and off of VOAMIs Relias system in a timely mannerMust maintain a valid Michigan Drivers License and an operable insured automobile for authorized travelMust have a driving record that is acceptable to VOAMIs insurerOther duties as assigned REQUIRED KNOWLEDGE SKILLS, AND ABILITIES Bachelors degree in social work, human services, related field or equivalent of 3 years experience with veterans, homeless populations and/or disadvantaged population.

Equivalent combination of education and experience to include training received while serving in the military.Ability to establish effective relationships with staff, co-workers, outside agencies, and the public.Ability to work independently and meet deadlines with minimal supervision.Strong interpersonal skills to build relationships with employers and manage employer accountsAvailability to work a non-traditional schedule that includes holidays, evenings and weekendsA professional appearance and understanding to othersS...