Product Manager - Payments - Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Small & Medium-Sized Business Organization (SMB Payments), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities



* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Champion customer onboarding experience across channels while ensuring customers can easily sign-up for our products and services with minimal friction


* Collaborate closely with cross-functional teams including product, marketing, risk & compliance, sales, and leadership on the continuous evolution of customer onboarding vision, strategy and roadmap


* Work with our platform partners and/or merchants to identify (through qualitative and quantitative methods) their unique needs and then translate those insights to improve customer boarding experiences.


* Define product requirements; create user stories; clearly articulate acceptance criteria for various use cases; and maintain and prioritize product backlog.


* Work alongside engineering, design and product delivery teams as a trusted partner through all phases of the product development lifecycle.


* Be the voice of customers and ship high quality and scalable products on time.


* Maintain an understanding of the financial services industry and trends in digital banking, digital identity and onboarding across web and mobile channels.

Required qualifications, capabilities, and skills



* 5+ years of experience or equivalent expertise in product management or a relevant domain area


* Advanced knowledge of the product development life cycle, design, and data analytics


* Proven ability to lead product life cycle activities including discovery, ideation, strategic deve...