Front Desk

At Touchmark, the ladies and gentlemen who serve in our communities don't just come to a job, they come to be part of something bigger - a mission focused on enriching people's lives.

In the process of doing that, they grow, have fun, and develop lifelong skills.

In a recent survey, 9 out of 10 team members said they have the opportunity to do what they do best every day.

If you are looking for a place where you can build relationships, explore underused talents, and make a difference every day, apply now or come see us about joining our team.

Front Desk Reception Pay: $15.50 - 17.50/hour DOE Schedule: Full-Time & Part-Time Available (evenings, weekends and some holidays may be required) Touchmark on Saddle Drive is Helena's leading full-service senior living community, enriching the lives of residents and their families through exceptional service and hospitality.

We are currently seeking a warm, professional, and dependable Front Desk Receptionist to be the welcoming face of our community.

Why You’ll Love This Role: • Be the first point of contact for residents, families, guests, and team members.

• Create extraordinary first impressions by ensuring every visitor feels valued and welcomed.

• Play a vital role in keeping our community safe, organized, and running smoothly.

What You’ll Do: • Greet and direct all visitors and callers with professionalism and warmth.

• Answer phones promptly and assist residents, families, and staff with questions or needs.

• Monitor emergency pendants and pull cords, ensuring quick responses when needed.

• Perform security-related tasks such as perimeter door checks.

• Support residents with newspaper deliveries and provide light assistance at the desk.

• Keep the front desk and surrounding common areas clean and inviting.

• Exhibit high level of competency regarding Disaster Manual, including emergency systems, nurse calls, alarms and detection, sprinklers, water/gas main locations, trouble alarms, etc.; • Escort emergency services personnel to location of emergency What We’re Looking For: • High school diploma or equivalent.

• At least one year of receptionist/concierge or service-oriented experience (hospitality or senior living preferred).

• Excellent multitasking and organizational skills.

• A calm, patient, and tactful demeanor when working with residents, families, and team members.

• Working knowledge of Microsoft Suite, including Teams, Word, Excel and ability to use basic office equipment.

• Commitment to Touchmark's values: Excellence, Teamwork, Hospitality, Integrity, and Compassion.

This is more than just a front desk job — it’s a chance to brighten someone’s day, make meaningful connections, and contribute to a welcoming community that feels like home Benefits: Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees.

That’s why we offer a competitive compensation and benefits package...