Administrative Specialist

The Administrative Specialist is responsible for assisting the School Manager and Placement Manager with student placement and overall administrative functions at the school.

This role provides first-class business and clerical support for all employees and students and will serve as a brand ambassador for Roadmaster. 

Job Duties


* Function as a direct liaison between the student/graduate and the employer for the purpose of providing successful job placement assistance.


* Schedule and host industry recruiters as approved by the company.


* Support the admissions team and the School Manager with scheduling prospective student seminars and job fairs.

Provide industry employer hiring qualifications and assist in qualifying prospective students.


* Assist students as needed with completing applications and monitor and track all submitted applications.


* Comply with all applicable placement policies and procedures.


* Explain proper interview techniques to ensure the student understands what companies are looking for and how to best express themselves.



* Prepare, maintain and finalize student files.


* Collect all required student file documents and maintain the accuracy of the student database.


* Prepare student status reports, student change forms, finance reports and attendance reports for management staff.  


* Handle confidential student reports such as driving records, criminal records, and DOT results.


* Collect student payments for tuition, fees and other expense items.

Prepare receipts and post all funds received to the appropriate system.


* Responsible for bank deposits, credit card batching, deposit reporting, invoices and reconciliations.


* Prepare student graduation packages on a weekly basis.


* Prepare new employee pre and post-hire personnel files in conjunction with the Human Resources Department.


* Be able to professionally and effectively communicate with various vendors, corporate office and call center on an ongoing basis.


* Handle and route phone calls as needed.


* Assist the School Manager, employees, and students with clerical support as needed.

Qualifications


* Minimum High School graduate or equivalent


* Minimum of 3 years verifiable office administrative experience preferably in clerical & office information systems


* Strong organizational skills and customer service skills


* Clear and effective written and verbal communications using phone and email


* Excellent attention to detail and desire to exceed expectations


* Good time management skills and ability to complete work in a timely, accurate, and thorough manner


* Team player who works well in a fast-paced environment


* Able to maintain confidential information and privacy considerations


* Must have computer skills and proficiency with Google Docs, Sheet and Gmail.

Work Environment:

Work environment characteristics described here are repre...