Quality Manager

Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands—including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.

and Weatherproofing Technologies Canada—to deliver comprehensive, integrated building systems.

With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.

GENERAL PURPOSE OF THE JOB:

The Quality Manager oversees the quality process to ensure key business metrics and customer product requirements are met.

Key responsibilities for the role include but are not limited to ensuring quality of raw materials, custom color orders, and finished products, serving as the primary liaison for third party testing, implementing Lean and Six Sigma processes, and continuous improvement with responsibility for ISO quality systems and compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:


* Oversee all quality related functions, manage ISO quality systems, and lead lean/six sigma initiatives (including Hoshin/policy deployment) in the plant.


* Develop lean and sustainable saving plans and facilitate small K generation and implementation. 


* Develop quality standards/test/inspection plans for raw materials and finished products (specification, sample size and frequency). 


* Develop and administer product and process audits to ensure standard work executed on the manufacturing floor and in the lab. 


* Participate in the development of specifications for processing, products, and materials.


* Oversee all lab functions and personnel, assuring safety and integrity of operations. 


* Develop and deliver robust training programs to ensure compliance with standards. 


* Lead all product compliance activities to ensure certification. 


* Act as the designated site representative and primary liaison for external accreditation bodies (e.g., FM, UL).


* Establish testing and sampling parameters, align product specification with required testing standards, document what constitutes a "pass" or "fail" based on consumer specifications or engineering tolerances, and schedule third-party agency testing to avoid production bottlenecks and shipping delays.


* Enact product holds and utilize inventory control systems to quarantine affected batches and prevent accidental shipment.


* Create and execute Corrective and Preventive Action (CAPA) plans to address manufacturing process issues and verify the fix with subsequent testing rounds. 


* Collaborate with other departments and assist with vendor quality or supply issues as well as vendor selection and qualification. 


* Manage customer complaints by responding to and leadin...