EFP - Quality Manager

Quality Manager - Automotive

JOB SUMMARY

The Quality Manager leads the quality management system and ensures EPS/EPP molded packaging products meet automotive customer, regulatory, and industry requirements.

This role oversees product and process quality, material validation, compliance, problem-solving, and continuous improvement.

REPORTS TO

Operations Manager

DUTIES & ESSENTIAL JOB FUNCTIONS

Quality Systems and Compliance


* Manage and continually improve the quality management system in accordance with ISO 9001:2015, IATF 16949, customer-specific requirements, and applicable regulations.


* Develop and maintain quality control plans, inspection standards, work instructions, and test protocols for EPS/EPP molding processes.


* Lead APQP activities, including PFMEA, Control Plans, PPAP, MSA, SPC, and customer-specific documentation.


* Conduct internal audits, manage corrective actions, maintain required quality records, and support plant-wide 5S activities.

Product and Process Quality


* Establish methods to inspect and evaluate raw materials, products, molding processes, and production equipment.


* Partner with Production and Engineering to improve process consistency, dimensional accuracy, material performance, and product quality.


* Oversee product and material testing, including density, compression, dimensional, and drop testing.


* Analyze SPC data, capability studies, inspection results, and quality metrics to identify trends and drive improvements.


* Lead root cause analysis and corrective actions using 8D, 5 Whys, fishbone diagrams, and other structured

problem-solving tools.

Customer, Supplier, and Cross-Functional Support


* Lead, coach, and develop Quality team members; establish priorities, performance expectations, and department goals.


* Lead responses to customer concerns, including containment, corrective actions, customer meetings, on-site reviews, and quality reporting.


* Work with suppliers to ensure raw materials meet bead specifications, steam and pressure parameters, and molding requirements.


* Collaborate with Production, Engineering, Supply Chain, Sales, and other teams to resolve quality concerns and support product launches and process changes.


* Prepare and communicate quality metrics, audit results, performance trends, and corrective action status.


* Lead continuous improvement efforts that increase process capability, reduce defects and waste, and promote a culture of quality and accountability.

REQUIRED QUALIFICATIONS


* Bachelor's degree in Quality, Industrial, Mechanical, Manufacturing, Materials, or a related engineering field, or an equivalent combination of education and relevant experience.


* A minimum of five years of progressive quality engineering experience in automotive manufacturing or an automotive packaging environment, including at least two years in a quality leadership role.


* Experience working with Tie...