P.O.L.O. Team Leader

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Job Function:
Procurement

Job Sub Function:
Contract & Processing Services

Job Category:
People Leader

All Job Posting Locations:
Bogotá, Distrito Capital, Colombia

Job Description:

The PO Lifecycle Ops (POLO) Team Leader will lead a team of P2P/POLO Associates who manage the purchase order process and ancillary tasks associated with the PO lifecycle, on behalf of and in partnership with key sector stakeholders.

The ideal candidate will be capable of day-to-day people leadership, onboarding and training new P2P/POLO associates; provide guidance and direction to P2P/POLO associates with respect to P2P/POLO responsibilities, end-to-end lifecycle management and ancillary tasks like invoice mismatch, supplier data maintenance, and other tasks, ensuring that the P2P/POLO associate team processes PRs/POs efficiently and accurately.

The P2P/POLO Team Leader will be responsible to make informed and timely decisions, considering the input of their team.

As the global/regional POLO team is evolving, some degree of operational process development and refinement will be a part of this role - to develop to-be processes around PO Lifecycle Management on behalf of our stakeholders.

This role will support stakeholders in North America & Latin America; therefore, fluency in Portuguese is required.

Major Duties & Responsibilities

Tasks/Duties/Responsibilities

40% Leads the day-to-day oversight of the P2P/POLO team, overseeing team performance of end-to-end PO lifecycle management, Accounts Payable connectivity, procurement operations and cross-functional capabilities involvement (where required), ensuring service delivery based upon the agree d SLAs , while ensuring policy and legal compliance .

40% Prioritize stakeholder management and customer service.

Engage directly with stakeholders on a routine basis with a focus on high quality service delivery, to ensure transparency on all elements of PR/PO lifecycle management and high-quality performance of the P2P/POLO team.

20% Provide guidance and direction to internal stakeholders on overall P2P/POLO service delivery and support, including the P2P Associate(s) as necessary to ensure clarity on co...