Senior Program Director (Onsite Richmond, Virginia)

Job Description

Essential Duties and Responsibilities:

- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.

- Ensure program operations comply with all applicable requirements of the contract, as well as state and federal regulations.

- Ensure established goals and objectives support the overall project strategies.

- Oversee all project administrative operations including budget, financial controls, and human resources.

- Plan, develop, and schedule priorities for achieving operational and performance goals.

- Review management, productivity, and financial reports and studies to ensure program objectives are met.

- Participate in internal audits, research studies, forecasts, and modeling exercises to support project direction and guidance.

- Manage operational managers, including monitoring performance, providing mentoring, and professional development guidance.

- Capture and maintain resource assignments and utilization across the enterprise to proactively assess and align staffing levels.

- Work with internal leadership to facilitate and define priorities including establishing milestones, realistic schedule and securing resources across all strategic initiatives.

- Ensure comprehensive management of defined initiatives that include monitoring of the budget, schedule, resource availability, and organizational alignment.

- Guide and support RFIs, RFPs and RFQs, response development including writing to management approaches, whitepapers, and concept development.

- Lead large, complex, multi-functional programs with responsibility for operational performance, financial results, and client satisfaction.

- Direct multiple workstreams, departments, and leadership teams to ensure alignment with organizational goals and contractual obligations.

- Establish governance structures and performance management frameworks that drive accountability and consistent execution.

- Translate organizational strategy into actionable plans and measurable outcomes.

- Serve as the primary contact and trusted partner for clients, and key stakeholders.

- Build and maintain strong client relationships through proactive communication, responsiveness, and strategic partnership.

- Lead executive-level discussions related to performance, risk management, service delivery, and business growth opportunities.

- Manage escalated client issues and develop effective resolutions that preserve relationships and contractual commitments.

- Ensure alignment between client expectations, contractual obligations, operational performance, and organizational objectives.

- Foster a culture of accountability, engagement, inclusion, innovation, and continuous improvement.

- Provide coaching and development opportunities to strengthen leadership capabilities and succession readiness.

- Establish clear performance expectati...