Team Lead, Chargebacks

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We provide an inclusive work environment where each person is considered as an individual.

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Job Function:
Sales Enablement

Job Sub Function:
Contract Administration and Management

Job Category:
People Leader

All Job Posting Locations:
Raritan, New Jersey, United States of America

Job Description:
Chargeback Team Lead - Enterprise Contract Management

The Chargeback Team Lead in Enterprise Contract Management is responsible for managing team personnel, setting annual goals aligned with organizational objectives, developing data governance strategies, and coordinating with various stakeholders to optimize customer and organizational outcomes.

The role includes leading initiatives to improve processes and automation, ensuring SOX compliance through audit reviews, and providing chargeback analysis to senior management.

Candidates must have a bachelor's degree, at least six years of relevant experience, leadership skills, excellent communication, and advanced Excel proficiency, with preferred experience in Model N, SAP, Tableau, and customer-facing roles.

Description:
Key Responsibilities:


* Responsible for leading assigned personnel, including selection, hiring, training, performance mentoring, performance management, succession planning, and promotional recommendations.


* Develop annual team goals, as well as individual goals and development plans for direct reports, ensuring alignment with Enterprise Contract Management and JJHCS objectives and strategic imperatives.


* Lead the development of strategies and policies related to data governance, including assessing the scope of data steward responsibilities and monitoring activities to support the quality processing of relevant data.


* Coordinate work across direct and indirect reports while influencing outcomes through effective leadership and collaboration.


* Collaborate with and influence customers, operating partners, Account Management, and Contracting, including Government Contracting, to align goals and drive optimal outcomes for customers and the organization.


* Own, lead, and/or support associates on multiple initiatives designed to streamline processes, enhance automation, and drive standardization, with impact ranging from departmental impr...