I2C DS Collection & Dispute Mgmt Team Lead

At Johnson & Johnson,we believe health is everything.

Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com .

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We provide an inclusive work environment where each person is considered as an individual.

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Finance

Job Sub Function:
AP/AR

Job Category:
People Leader

All Job Posting Locations:
Pune, Maharashtra, India

Job Description:

DePuy Synthes is recruiting for a I2C DS Collection & Dispute Mgmt Team Lead, located in Maharashtra, India.

Job Overview

"Reimagine the possibilities" at Johnson and Johnson Global Finance! We live this motto every day by creating game-changing business solutions for the world's largest and most broadly-based healthcare company.

As a member of our Global Finance team, you will have exclusive access to a network of financial professionals located in over 60 countries.

This new network will help you build on your current skills and explore opportunities to grow your career in J&J.

At J&J Global Finance, we value ideas for innovation and improvement and are committed to diversity and inclusion.

Together we will reimagine business processes to become more effective, more efficient, and improve customer experience.

We are proud to be an equal opportunity employer.

This role will be part of the Global Services Finance team in the Invoice to Cash process area.

The Global Services Finance organization provides best-in-class, cost-effective financial services, and compliance-in a J&J way-to our Operating Companies around the world.

ITC Collections & Dispute Management Team Lead - is responsible for managing and overseeing end to end service delivery in the Invoice to Cash Collection and dispute function for specific business MRCs and markets

Key Responsibilities:

Collections & Accounts Receivable Management



* Own strategic management of customer collections and open receivables for complex and high ‑ value accounts through proactive engagement, negotiation, and advanced dispute resolution techniques.



* Influence and drive desired customer payment behavior to optimize cash flow, improve Days Sales Outstanding (DSO), and mitigate credit risk.



* Lead performance management of collection KPIs against Service Level Agreements (SLAs), identifying gaps and driving corrective actions.



* Perform advanced AR forecasting, trend analysis, and root cause analysis to anticipate risk...