Regional Contract Manager

The Role: Regional Contract Manager

We are looking for an experienced Regional Contract Manager to help us unlock further commercial value for our business.

What will you do?


* Manage opportunities below $20,000, including Services (Channel and Proximity), and the One Services portfolio, ensuring timely engagement and closure.


* Conduct an average of 15-20 outbound calls per day on expired contracts and opportunities to improve renewal rates, increase capture rates, and drive non-recurring revenue growth.


* Build and maintain strong relationships with customers, partners, and internal stakeholders to promote Schneider Electric's service offerings and value proposition.


* Lead and participate in regular cadence calls with partners, customers, and internal stakeholders to review priorities, identify pipeline gaps, address challenges, and ensure revenue targets and KPI metrics are achieved.


* Conduct regular 1:1 alignment sessions with the PLP Territory Team (ISSRs) RSSMs, and other key stakeholders to review account strategies, opportunity management, renewal performance, and territory priorities.


* Serve as a backup for US VSSR functions, including support for incident management, business continuity during peak periods, reporting, data analysis, and stakeholder coordination.


* Promote and position Schneider Electric's service and digital offerings to support customer retention, contract growth, and long-term customer success.


* Support forecasting, opportunity management, pipeline reviews, and CRM data accuracy to ensure visibility and achievement of business objectives.


* Complete assignments from both local leadership and North American stakeholders while meeting established quality, productivity, and turnaround expectations.

Key Objectives


* Increase US Renewal Rate and Capture Rate.


* Drive growth in non-recurring revenue.


* Expand adoption of One Services offerings.


* Strengthen customer and partner engagement through consistent follow-up and collaboration.


* Support achievement of territory, team, and organizational KPIs.

Working Conditions


* No travel requirements.


* Work schedule consists of a minimum 40-hour work week.


* Requires effective collaboration across global and regional teams while managing multiple priorities in a fast-paced environment.

Preferred Competencies


* Strong customer relationship management skills.


* Excellent verbal and written communication.


* Sales and opportunity management experience.


* Ability to influence and collaborate across multiple stakeholders.


* Analytical and data-driven decision-making skills.


* Strong organizational and follow-up discipline.


* Results-oriented with a focus on revenue growth and customer retention.

Who would be successful?

Qualifications


* Bachelor's degree in Business Administration, Marketing, Engineering, Information Technology, or a related field....