Onsite Community Manager PSH/LIHTC - Long Beach

ABOUT QUALITY MANAGEMENT We manage communities and living spaces that residents are proud to call home.

We serve and respect all while preserving and enhancing the homes and communities we are entrusted to care for with an eye to the future.

Our mission is to empower our employees to serve, to build a place that people love to work, to leverage technology, to grow responsibly, and to maximize owner return and satisfaction.

Our values have proven that this is only possible through Trust, Respect, Development, Adaptability, and Sustainability.

The Onsite Community Manager is responsible for: Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancyMust assume proactive behavior and measures to properly represent the Company and build relationships in the community.Establishing and maintaining professional relationships with ownership and supportive services agencies.

RESPONSIBILITIES LEADERSHIP, ADMINISTRATION, OVERSIGHT Oversee the duties of vendors, office staff and maintenance staffLead property meetings, interface with case managers, partnering agencies, and Step-Up program staff.Create and serve incident reports, warnings, and notices for lease violations.

Notices must be reviewed and approved by supervisor.Meet regularly with Regional Manager and/or Senior Community Manager to ensure tenant legal issues are handled appropriately and notices are approved.Communicate actively with Regional Manager and/or Senior Community Manager and other service coordinators on quality-of-life issues relating to tenants.

Must coordinate meetings with onsite services staff on a weekly or biweekly basis.Ensure the safety and security of the building, including daily review of the electronic monitoring system and investigation of any property incidents.Responsible for all building keys, distribution, and reclamation (doors and elevator).Coordinate site inspections of property and report any exterior/interior conditions requiring maintenance.

DIRECT SERVICE AND SUPPORT Assist and work collaboratively with the social services agencies to handle tenant issues and coordinate tenant activitiesInstruct new and existing tenants on house rules, maintenance of their apartments and proper use of the community room, laundry area, etc.Set regularly scheduled hours of availability to tenants, vendors, staff and outside service agencies.Collect rents monthly and log them in to property management software.Perform regular inspections for cleanliness, identify needed repairs and handle minor maintenance and common area cleaning.Handle minor maintenance and common area cleaning.

DOCUMENTATION AND DATA COLLECTION Distribute and collect apartment applications, verify applications to ensure they are complete and accurate, show available units, input application dates received and verify applications for completeness daily and track all documents in Yardi as required.Prepare lease agreements and attachments as needed...