Chronic Care Manager (Remote - Compact States)

Remote Care Manager

Location: Remote

The Care Manager will be assigned a patient panel based on skill and efficiency level and is expected to carry a patient panel of a minimum of 30- 50 patients per calendar month within the first three months of assignment (depending on patient availability at the assigned practice location).

Care Managers are expected to complete due diligence on 100% of their assigned patients and complete billable encounters on 90% of the patients they are assigned each month unless patients are unable to participate due to current health conditions.

Compensation Structure

Esrun Health utilizes a productivity-based pay structure:

$10.00 per completed patient encounter up to 99 encounters/month.

$10.25                                                                 100-149 encounters/month

$12.00                                                                 150-199 encounters/month,

$14.00                                                                 200-249 encounters/month

$16.00                                                                       >250 encounters/month.

Payment tier increases require 2 months consistency to achieve and are awarded in third month.

There is a $1/encounter incentive compensation for bilingual contractors equal to $3/hr but is only applied if hired into a bilingual position.

  


* Monthly outreach will consist of cumulative time to include chart review, contact attempts (calls/texts/emails), actual call time, care coordination, and documentation/billing.


* This time is billed out in 20-minute units of service referred to as “encounters” and each patient can be billed for up to three units of service or “encounters” each month.


* (20-39m=1 encounter, 40-59m=2 encounters, >60m=3 encounters)
+ EXAMPLE:           Chart Review                      8 min

Outreach Attempts: 6 min

Actual Call:11 min

Care Coordination:9 min


*

Total Time Spent:44 min = 2 encounters



* As a productivity-based position – there is no compensation outside of the billable encounters described in the compensation structure other than goal bonuses, referral bonuses, and employee engagement activities resulting in monetary prizes.


* There is no pay for onboarding until care manager completes billable encounters.

Onboarding is self-led and can be completed in as little as 3 days (2-3hrs total time for initial orientation and 1-2 days for workflow training once assigned) – but can, depending on individual schedule, take up to 14 days.

What your impact will be:


* The role of the Care Manager is to abide by the plan of care and orders of the practice.


* Ability...