Branch Manager

Branch Manager Lead a High Performing Team | Bonus Opportunity | Company Vehicle Lead People.

Drive Results.

Build Something Bigger.

At Peterman Brothers, Branch Managers don't just oversee operations.

They build winning teams, coach future leaders, create an exceptional customer experience, and drive profitable growth.

If you love developing people, holding teams accountable, and leading from the front, this is your opportunity.

As a growing company, we offer some of the best benefits in the industry.

Here's some of our favorites: Top Compensation Package plus Bonus Opportunity 401k w/ Company Match and no Vesting Schedule Company Vehicle and Gas Card Personal Time Off HSA w/ Company Contribution Medical Insurance: Health, Dental, Vision, Life Voluntary Insurance Options Employee Assistance Program Employee Discount 6 Paid Holidays with 2 Additional Paid Floating Holidays Bereavement Pay Paid Birthday Off Company Events & Parties Advancement and Growth Opportunities And so many more! The Role: The Branch Manager leads all branch operations and personnel to drive profitable growth, operational excellence, and team development.

This role owns branch performance, fosters a high accountability culture, and ensures alignment with Peterman Brothers' core values.

What You'll Do: Lead and develop branch team members across all service lines including HVAC, Plumbing, and Electrical.

Own branch P&L performance and drive profitable revenue growth through strong operational leadership and accountability.

Directly manage branch performance against key at risk bonus metrics including gross profit, safety, and membership growth.

Coach and hold technicians accountable to KPIs, performance standards, and revenue expectations.

Drive employee development through regular 1:1 meetings, branch meetings, field observations, and coaching conversations.

Facilitate and support technician progression through Peterman Brothers' Path to Progression program, including KPI management, competency development, and job leveling discussions.

Build a high performance culture centered around accountability, urgency, and continuous improvement.

Develop staffing plans to ensure the branch is properly staffed to meet customer demand and growth goals.

Train and coach teams on customer experience, sales process, and operational execution to maximize performance.

Monitor branch performance metrics and proactively implement action plans to improve results.

Oversee customer satisfaction and ensure prompt, professional resolution of escalated customer concerns.

Promote and foster Peterman Brothers' Core Values: Leading Ourselves: Taking pride in work, being solution-minded, and taking responsibility for outcomes.

Growing Continuously: A commitment to personal and professional development through education and improving daily.

Caring Genuinely: Building respectful, personal relationships and focusing on the needs of others.

Doing What's Right: Operating with integrity by standing behind t...