Customer Service Representative Fort Myers

Job ID: 527132

American Rock Products., a CRH company, is a member of the CRH West Division family, values a culture of growth, development, and internal promotion.

We are a dynamic, growth-oriented, national aggregate, asphalt, concrete, and construction family of companies.

For over 80 years, we have worked to be the preferred source of quality rock products, concrete, asphalt paving, and construction services.

We have been recognized by numerous organizations for our commitment to safety, customer service, and innovation.

Position Overview

Whether you're looking for an opportunity to break into the construction industry, or looking for the next step in your career, our team can provide you with a fun and challenging opportunity to grow with an industry leader.

In this role, you'll coordinate daily deliveries with our customers, and provide answers and solutions to various customer requests.

You'll work with a team to provide top-tier customer service, playing an integral part as we work together to build our communities.

We work hard, and we have fun doing it!

If you're someone that takes pride in your customer service skills, enjoys finding creative solutions to customer requests, and thrives in a fast-paced environment, you'll feel right at home here with our family.

Limited experience? No worries! We'll assist with training to provide you with the skills you need to be successful.

If you've got the drive, we'll help you to reach your goals.

Starting Wage Range: $23.00 - $26.70/hr DOE w/ potential for overtime.

Note: Wage scale for position is the full wage scale an individual can make based on performance, experience, and seniority throughout their time at the company.

Company Benefits:


* Family Culture - We treat our team like family


* Medical/Dental/Vision/Prescription


* Generous Paid Time Off


* 401k with 5% company match & profit sharing


* Potential for Overtime


* Opportunities for Internal Mobility


* Professional Development Opportunities


* Training Provided


* Tuition Reimbursement Program - We'll assist with continuing education that aligns with your career goals


* Employee Assistance Program


* Company Paid Life Insurance


* Short- & Long-Term Disability


* Earn More with our Employee Referral Program


* Company Discounts on products, goods, services, electronics, automotive, travel & more!


* Opportunities for Community Engagement

Key Responsibilities (Essential Duties and Functions)


* Answer's customer and driver calls in a timely and professional manner


* Schedules and tracks orders and deliveries.


* Prepare daily schedule for next-day deliveries outlining equipment, personnel, and material needed.


* Coordinate deliveries with customers, sales, quality control, operators and other personnel as required regarding special materials needed, customer requirements, plant, and material availability.


* Maintain working knowledge of ci...