AI/LLM Product Manager - Senior Associate

Join us in building the next generation of AI and autonomous agents to solve mission-critical operational and banking productivity challenges at the scale of the world's largest bank.

In this role, you'll own AI use cases end-to-end-from discovery and problem framing through requirements, delivery, and long-term reliability.

You'll design, build, and extend production-grade agentic systems, partnering closely with data science, engineering, and business stakeholders.

Success means more than shipping: you'll be accountable for performance, safety, and day-to-day behavior once real bankers rely on these capabilities.

Key Responsibilities



* Define product requirements, features, and roadmap components for AI use cases, translating business problems into agentic solutions and workflows.


* Lead end-to-end delivery from pilot through production, owning what the agent does, what it is permitted to do, how it acts under uncertainty, and where autonomy boundaries sit.


* Build and extend the agents and the net-new infrastructure they depend on: the services, APIs, and integrations that surround the model and make the system work.


* Drive model validation, performance monitoring, drift detection, and iterative improvement, keeping behavior correct as you ship and extend.


* Manage backlog prioritization, sprint planning, and delivery tracking.


* Partner with stakeholders to identify opportunities for AI-driven efficiency or revenue growth, and run user feedback sessions, folding insights into product enhancements.


* Define success metrics and measure business impact, including reliability, adoption, and reuse.


* Ensure alignment with data governance, compliance, and risk standards, working across Engineering, Data Science, Controls, and the business.

Required Skills & Experience



* 3-6+ years in product management, data products, or technology delivery, or equivalent expertise.


* Have shipped an LLM-powered, autonomous, or agentic system to production


* Demonstrated experience designing and running evals for such systems as needed to meet product driven success criteria.

You reason about probabilistic behavior and drift, not deterministic pass or fail.


* Strong understanding of the AI/ML lifecycle (training, validation, deployment, monitoring)


* Understanding of production-grade data judgment: what good data looks like, where it degrades, pipeline stability, and how quality propagates into behavior.


* Experience building net-new infrastructure and integrations, with the ability to hold your own on architecture, APIs, and data pipelines.


* Experience working with cross-functional teams (Tech, Data Science, Business), with strong communication and stakeholder-management skills.


* Comfort operating inside a large, regulated institution where governance and controls are design inputs, not obstacles.


* Ability to ship AI-enabled products and lead complex programs in large, ...