Senior Product Associate

JPMorgan Private Bank is a global wealth management business that serves ultra-high-net-worth individuals and their families, delivering advice and solutions across investing, banking, lending, and planning.

With a long-standing heritage and a focus on discretion, excellence, and client service, we bring the strength of JPMorganChase to help clients navigate complex financial needs and multi-generational goals.

As a Senior Product Associate in Global Web Experience Delivery Lead, you promote delivery across our public web ecosystem-ensuring that new capabilities, experiences, and content are launched reliably, securely, and at scale.

This role partners closely with cross-functional teams to deliver and continuously improve end-to-end digital journeys-advancing next-generation web experiences across touchpoints and enabling personalization at scale, while maintaining disciplined execution

Job responsibilities


* Lead delivery of enhancements and experiences across the web ecosystem, ensuring requirements clarity, dependency alignment, quality validation, and launch readiness.


* Drive complex transformation workstreams including migrations and onboarding new businesses onto the platform, coordinating sequencing, cutover readiness, and stabilization.


* Provide analysis and recommendations on web capability options based on business needs, implementation complexity, and expected outcomes.


* Coordinate cross-functional execution across Product, UX/Design, Engineering, Web Operations, publishers, MarTech, and agencies.


* Manage and track performance and OKRs for our web engagement and conversion


* Manage delivery health and site health: intake coordination, prioritization, defect triage, risk management, and stakeholder communications.


* Support release readiness and adoption of new functionality through enablement, documentation, and governance-aligned workflows.


* Champion continuous improvement and responsible AI usage to streamline workflows, reduce manual effort, and improve cycle time while maintaining quality and controls.


* Participate in Agile ceremonies and longer-term planning (refinement, planning, reviews, retrospectives, roadmap/release planning).

Required qualifications, capabilities, and skills


* 3+ years delivering web experiences using a CMS.


* Working experience with AEM and familiarity with Adobe Analytics, Adobe Launch, and Adobe Target.


* Strong understanding of web technology fundamentals and best practices, including accessibility and responsive design.


* Understanding of SEO/SEM and the role of web experiences in acquisition and engagement.


* Strong experience in an Agile delivery environment.


* Ability to balance multiple priorities, make sound prioritization decisions, and communicate effectively with stakeholders.

Preferred qualifications, capabilities, and skills


* Experience delivering in regulated environments (e.g., financial services)....