Regional Cooling Service Representative

Regional Cooling Service Representative (Data Center Cooling) - Specialist Senior Service Representative I

Location - UK wide (role includes international onsite travel)

Your mission:
The Regional Cooling Service Representative (Specialist Senior Service Representative I) is responsible to provide professional on-site services for
cooling range of products produced by Schneider Electric to its customers including commissioning,
technical on-site analysis, resolve customer's issues.

Regional Cooling Service Representative is primary
focusing on complex & critical projects, including troubleshooting & on-site support for Cooling Equipment
& Systems (air- or water-cooled chillers, CRAC/CRAH units, Fan Walls, Liquid cooling)

Your main responsibilities:
• Perform Startup & Commissioning on all equipment across the entire cooling product range
• Evaluate unit installation (e.g.

the quality of pipes for in units and the hydraulic circuit for chillers);
• Evaluate system's installation & operational conditions
• Ability to perform onsite adjustments to bring the units to the best running conditions
• Be able to identify if the failure is related to a quality issue/ software issue / operation condition issue
(Root cause Analysis)
• Work with another Schneider Electric service engineers & partners during site interventions
• Properly document, label, and return all defective parts utilized in the repair of equipment to the
designated disposal/repair location
• Train Schneider Electric customers on basic operations of the equipment
• Ability to perform preventive & corrective maintenance for cooling systems

About You:
• Thorough understanding of HVAC principles, specifically cooling and basic knowledge of electricity
• Must be able to perform duties with general direction, receiving only general guidance with respect to
overall objectives.

Work is usually quite independent of other team members
• Must comply with all safety policies, practices and procedures
• Ability to read, analyze, and interpret general business procedures, professional documents, technical
procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Ability to interpret an
extensive variety of technical instructions in mathematical or diagram form and deal with several abstract
and concrete variables
• Handle multiple tasks simultaneously
• Willingness to travel internationally for 70% of the working time (and more)

Education and Experience:
• University education - Mechanical or Electrotechnical education (University degree)
• Previous commissioning or field service repair with HVAC or cooling equipment
• Confirmed experience with Cooling Equipment & Solutions (air cooling, air- or water-cooled chillers)
• Experience with precision cooling is real advantage
• Experiences with HVAC, generato...