Field Service - Field Supervisor

Purpose

To provide customers the Lowest In Place Concrete Costs by delivering hands-on technical guidance, instruction, and oversight for EFCO's forming systems on active job sites.

This role ensures formwork is assembled, cycled, and maintained with the highest standards of safety, efficiency, and quality.

Furthermore, the Field Supervisor proactively supports LIPCC by collaborating with Sales and Engineering teams to improve formwork solutions, jobsite safety, and overall efficiency before equipment reaches the field.

By strengthening EFCO's reputation through proactive service, job-site problem solving, and effective customer relations, the Field Supervisor serves as EFCO's "voice in the field," carrying forward EFCO's tradition of innovation and super service in the concrete forming industry.

FCO Culture & Safety Statement

Act with Integrity by demonstrating honesty, responsibility, trustworthiness, and respect in all actions.

Strive for Quality through continuous improvement and data-driven decision-making.

Embrace Innovation by being self-aware, collaborative, and curious.

Deliver Super Service by creating value and consistently exceeding customer expectations.

At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participate in environmental, safety, and health program activities.

This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any / all injuries - no matter how minor - immediately to their supervisor or manager.

Essential Functions

On-Site Support for Formwork Assembly (40%)

Train, lead, and direct customers in the safe and efficient assembly and cycling of EFCO formwork systems.

Coach crews on proper techniques, labor organization, equipment staging, and build quality to support schedule, safety, and productivity goals.

Develop and deliver operations worksheets and daily work schedules to guide field execution and reinforce efficient work practices.

Sales Support, Customer Support, and Demonstrations (40%)

Collaborate with Sales, contractors, territory managers, and engineers to develop and validate safe, efficient formwork solutions before and during projects.

Create and review operations worksheets with Sales to demonstrate and support lowest-in-place concrete cost assumptions.

Provide in-person guidance on assembly, cycling, and sequencing; troubleshooting issues; recommend improvements; and build customer confidence in EFCO's systems.

Scheduling & Coordination (10%)

Plan and schedule field visits with district teams while reviewing drawings, equipment lists, and job requirements in advance.

Coordinate logistics and provide pre-delivery operations worksheets and dai...