Senior Account Manager, Small Plastics

Greif is a global leader in performance packaging located in 40 countries.

The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.  

 

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.  

 

Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn. 

 

OUR VISION: 

Being the customer service company in the world. 

 

OUR PURPOSE: 

Creating packaging solutions for life’s essentials. 

Job Requisition #:
034468 Senior Account Manager, Small Plastics (Open)

Job Description:

Lead commercial growth for Greif’s Small Plastics business by managing a portfolio of complex and high-potential accounts, strengthening customer relationships, and identifying new business opportunities.

This role is responsible for driving profitable growth through strategic account management, margin improvement initiatives, and proactive business development, while partnering closely with internal teams to deliver strong service, market insight, and long-term customer value.

Although this is a national role, the selected candidate must be based near a Greif location to effectively manage customer accounts and support travel across the assigned territory.

Local presence is important to enable strong account coverage, responsiveness, and efficient travel, and a company car is provided.

Key Responsibilities


* Deliver revenue, volume, and margin targets through disciplined opportunity management


* Develop and execute account plans for top accounts; align stakeholders and set quarterly growth actions


* Develop and maintain a satisfactory opportunity pipeline through active sales calls and value selling


* Qualify, propose, and negotiate customer agreements; leverage pricing frameworks and value selling to expand margin


* Forecast monthly and quarterly results with high accuracy; manage mix and capacity constraints proactively.


* Coordinate plant/site visits, product trials, and technical consultations to accelerate deal cycles.


* Collaborate with Inside Sales, Customer Service, and Supply Chain to drive flawless execution.


* Use CRM to manage pipeline health, risk, and coverage; ensure data completeness and timeliness.


* Monitor and address service or quality issues; escalate and drive corrective actions with cross-functional teams.


* Map buying centers and expand relationships beyond purchasing into operations and leadership.


* Champion safety and compliance in all customer engagements and internal activities.


* Leads complex or non-standard negotiations and commercial structures.


* Acts as a commercial escalation point for ke...