F&B Supervisor - Crowne Plaza Carlton

Crowne Plaza Carlton is a vibrant cosmopolitan hotel with everything you need to create your perfect urban getaway.

Conveniently located close to world-class Universities in the heart of Melbourne’s Innovation District.

The hotel’s ideal location overlooking the beautiful Lincoln Square lets you experience the very best of the local community and beyond, whether visiting for business, leisure, a meaningful gathering, or a blend of all.

Crowne Plaza Melbourne Carlton is the perfect hub for corporate and social events.

Our flexible conference spaces and function rooms are fully equipped with state-of-the art audio-visual technology, while our private dining room offers an exclusive and intimate experience. 

Are you ready to take your career to the next level with an iconic brand? 

We are looking for a Part Time Food & Beverage Supervisor who can lead and inspire a team of professionals committed to delivering a unique and exceptional dining experience in Melbourne’s newest hospitality and dining destination.

 A little taste of your day-to-day

Reporting to the F&B Duty Managers, the Food & Beverage Supervisor will mostly:

•Lead and coordinate the F&B team, on shift to deliver premium service for our guests

•Prepare beverages for service to guests and present food according to established health and presentation standards

•Follow hotel safety protocols and procedures at all times.

•Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction.

•Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service

•Ensure cash handling procedures are followed, with banking completed according to procedure on each shift

•Assist with induction of new employees and preform on the job training in accordance to department standards and procedures

•Coach staff on each shift, providing constructive feedback to enhance performance

•Perform department/outlet opening or closing duties as required.  Ensure that wait staff stations are clean and maintained throughout shift

What we need from you

•Excellent RSA serves skills

•Fitness – you’ll be on your feet most of the day

•Leadership – previous leadership / management experience in a hospitality setting

•Articulate – a great communicator, good English language and writing skills, warm, welcoming and easy to talk to

•Flexible – night, weekend and holiday shifts are all part of the job

•Experienced – you’ll know how to prepare a wide range of drinks.

Ideally with formal barista and/or bartending training.

What you can expect from us

We give our people everything they need to succeed.

From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life –including impressive Hotel accommodation discounts and some of the best training in the business.

Our mission is to...