Email Administrator

Responsibilities

Position Overview:

We are looking for a skilled Email Administrator to primarily oversee and manage our email systems, including Microsoft Exchange Online/On-Premise, Email Security, and related technologies.

The ideal candidate will have strong expertise in Exchange administration, proficiency in PowerShell scripting, and experience with email security solutions and Microsoft Intune.

Key Responsibilities:


* Email System Administration:
+ Administer and manage Microsoft Exchange Online, including provisioning and management of users, groups, and resources; management of mail-routing rules and connectors, and assist other team members as needed.
+ Oversee email system performance, troubleshoot issues, and ensure high availability.

Regular patching and updating of Exchange 2019 on-premise.
+ Implement and manage email policies, including retention, archiving, and compliance.


* PowerShell Scripting:
+ Develop and maintain custom PowerShell scripts for automating administrative tasks, generating reports, increasing system efficiency, and performing system monitoring.


* Email Security:
+ Manage and configure email security solutions to protect against spam, phishing, and other email threats.
+ Monitor security alerts, perform investigations, and implement measures to safeguard the email environment.
+ Collaborate with Cyber Security team for incident response, end user training, and security best practices.


* Device and Application Management:
+ Administer Microsoft Intune for managing email-related policies on mobile devices.


* User Support and Training:
+ Provide technical support for email-related issues to end-users, including troubleshooting and resolving complex problems with email and related applications such as Microsoft InTune.
+ Develop and deliver training materials and sessions on email best practices and security awareness.


* Documentation and Reporting:
+ Maintain comprehensive documentation of email configurations, processes, and changes.
+ Generate regular reports on email system performance, security incidents, and user activities.

Qualifications:


* Education and Experience:
+ High School Diploma/GED Required
+ Bachelor's degree in Computer Science, MIS, or a related field, or equivalent work experience and at least 4 years relevant experience in Email Administration or in a similar role with a strong focus on Exchange and PowerShell OR 6 years relevant work experience.


* Technical Skills:
+ Required - Expertise in administering Microsoft Exchange environments.
+ Required - Proficiency in PowerShell scripting for email system management.
+ Required - Knowledge and understanding of SPF, DKIM, and DMARC.
+ Preferred - Experience with email security solutions, especially Proofpoint.
+ Pr...