Fraud AI/ML Platform Product Director

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in the Consumer & Community Banking Fraud Strategy organization, you will play a pivotal role in defining the future of fraud prevention through advanced machine learning and artificial intelligence.

In this senior leadership position, you will own the product vision and multi-year roadmap for a next-generation, real-time fraud intelligence platform that protects millions of customers across digital banking, payments, and financial ecosystems.

Leverage your expertise in transformer-based ML, graph intelligence, continuous learning, and modern MLOps, you will build capabilities to detect fraud rings, coordinated attacks, and multi-step fraud schemes.

You will drive innovation in dynamic feature engineering, graph-based risk detection, sequence modeling, and experimentation frameworks to rapidly deliver governed fraud models that protect customers.

Partnering with Fraud Operations, Data Science, Engineering, Product, and Model Risk Management, you will deliver measurable fraud-loss reduction while preserving an excellent customer experience.

You will also communicate platform strategy, experiment outcomes, and capability roadmaps to senior leaders to inform decisions and continuously improve fraud prevention.

Job responsibilities



* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets


* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth


* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives


* Owns product performance and is accountable for investing in enhancements to achieve business objectives


* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation


* Own the multi-year platform strategy and roadmap for fraud models, dynamic feature infrastructure (incl.

streaming + feature store), graph intelligence, and MLOps across CCB payment and banking products.


* Lead experimentation and delivery with clear success criteria/lift metrics, converting validated POCs into production capabilities that reduce fraud loss and improve customer experience.


* Productize graph intelligence for fraud rings (entity schema, graph features/embeddings, freshness/latency SLAs, and explainability requirements).


* Establish end-to-end model lifecycle standards (model CI/CD, evaluation gates, monitoring, drift detec...