Product Director - Client Onboarding & Documents Platform

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

You will bridge product vision, technical architecture, and delivery execution, ensuring our platform is designed for scale, configurability, and speed.

With a product-first mindset, deep technical fluency, and the ability to architect service-oriented and rule-based solutions that adapt to complex, cross-Line Of Business (LOB) regulatory requirements.

You will collaborate closely with Product Owners, Product Design Leads, Risk, Compliance, and Business stakeholders to define platform capabilities, drive modernization initiatives, and establish reusable enablers that accelerate delivery across the enterprise.

As a Product Director in Client onboarding and documents platform, you lead innovation through the development of products and features that delight customers.

As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

If you think in terms of customer journeys, API contracts, Agentic AI and business rules as first-class citizens-and can translate that into scalable architecture-this role is for you.

Job responsibilities



* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets


* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth


* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives


* Owns product performance and is accountable for investing in enhancements to achieve business objectives


* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation


* Own and evolve the technical product vision and roadmap, focusing on clear value propositions and reusable platform capabilities


* Champion a "build once, configure everywhere" philosophy, designing features for reuse and leveraging asynchronous events


* Design and govern service-oriented, rule-driven architectures with clear domain boundaries, API contracts, and event-driven patterns


* Collaborate with cross-functional teams to deliver scalable solutions, translating complex requirements into actionable technical outcomes


* Partner with senior stakeholders to align platform strategy, articulate technical trade-offs, and ensure compliance wit...