Senior Product Associate-AI Capabilities

Mission

JPMorganChase Global Security is expanding its use of AI-enabled capabilities to strengthen security operations and risk management across the firm.

In this role, you will support the Product Manager and work across functions to connect user needs, risk considerations, and technical constraints, translating strategic priorities into practical product delivery in a complex, regulated environment.

You will help shape the playbook, not just inherit it.

Beyond delivery, this role carries a responsibility to build the human foundation that makes AI successful.

That means educating rather than just informing, partnering rather than just coordinating, and shaping how the organization thinks about AI with the same intentionality applied to the product roadmap.

The ideal candidate is equally comfortable running a capability demo for a skeptical operations team as they are writing acceptance criteria with an engineering squad.

They lead through credibility and conviction, able to bring along engineers, operators, and stakeholders who may not always share the same priorities or risk tolerance.

We are looking for someone who sees AI not as a feature to ship, but as a capability to grow across the platform, the team, and the organization.

That takes intellectual curiosity, a genuine comfort with iteration, and the ability to help others build confidence in rapidly evolving technology.

Job Responsibilities



* Support the Product Manager in taking AI capabilities from concept to production, which includes identifying new product opportunities through user research, discovery, journey mapping, market analysis, and ensuring roadmap recommendations reflect both customer needs and broader market trends.


* Set delivery standards by translating platform initiatives into clear user stories (acceptance criteria, sequencing, dependencies) and supporting alignment with other Product Delivery Managers.


* Support the delivery lifecycle with strong release discipline, ensuring responsible AI guardrails are in place, including data readiness, evaluation gates, deployment and rollback plans, production monitoring, and incident management.


* Coordinate delivery of core platform artifacts (architecture, integrations, MLOps foundations, UX standards) with Technology teams.


* Support release decisions through UAT, outcome verification, and defect triage, backed by clear metrics, thorough documentation, and regular stakeholder updates


* Build AI literacy across Global Security through practical enablement (onboarding guides, explainer sessions, hands-on demos) that helps operations teams use and critically assess AI outputs.


* Foster a culture of experimentation by encouraging iteration, sharing lessons learned, and creating space for teams to engage critically with new capabilities.

Required Qualifications, Capabilities and Skills



* 3+ years of experience or equivalent expertise in product management or technical project de...