Customer Service Representative (temporal- Recent Grad)

Join our dynamic team as a Customer Service Representative and play a key role in delivering an outstanding customer experience through effective order follow-up, cross-functional coordination, and proactive problem-solving.

We're looking for a service-oriented professional who can manage customer needs with accuracy, urgency, and a strong sense of ownership.

What will you do:


* Manage customer orders and follow up on order status, delivery dates, changes, and issue resolution


* Act as a key point of contact for customers, providing timely and accurate information while ensuring a positive service experience


* Coordinate closely with planning, production, logistics, quality, and other internal teams to support customer requirements


* Monitor open orders, backlogs, and critical requests to identify risks and support on-time responses


* Support continuous improvement in customer service processes, reporting, and communication flow


* Maintain accurate documentation and system updates related to customer requests, order changes, and follow-up actions

What's in it for you:


* Opportunity to make a direct impact on customer satisfaction and business results


* Exposure to cross-functional operations and end-to-end order management processes


* A collaborative environment that supports learning, development, and continuous improvement


* The chance to strengthen your problem-solving, coordination, and customer relationship skills


* A role that builds strong business understanding and prepares you for future growth opportunities

What qualifications will make you successful for this role?


* Bachelor's degree in Business, Engineering, Logistics, Administration, or a related field


* English proficiency, both written and verbal


* Proficiency in Microsoft Office, especially Excel


* Previous experience in customer service, order management, or a related operational role


* Strong organizational and follow-up skills


* Ability to manage multiple priorities in a fast-paced environment


* 1-3 years of experience

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe eve...