Data Services - Client Associate

Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability.

Our mission is to be the digital partner for sustainability and energy efficiency: https://www.youtube.com/watch?v=VbldHPFltQQ

Great people make Schneider Electric a great company - and we are currently recruiting for a Budapest-based Data Services - Client Associate.

Purpose of the job:

The purpose of this role is to act as the primary liaison between clients and internal teams for our data related services, ensuring smooth onboarding, accurate data service delivery, and timely issue resolution.

It requires strong client-facing skills, analytical capability, and the ability to manage projects and stakeholder communications effectively.

What you will do:


* Implementation and ongoing coordination of data services with a view to maximize success and efficiency of the overall program
o This may include, but is not limited to invoice collection, open/close, and payment services


* Customer service interface between the Global Data Operations team and the client


* Frequent liaison with internal and external stakeholders throughout both the implementation and the ongoing delivery of the various data service deliveries, including receiving and responding to enquiries in a professional and timely manner


* Independently or in partnership with clients and/or their Client Managers, identify and resolve customer data issues to promote delivery optimization


* Prepare and provide accurate service delivery updates to all stakeholders through a variety of mechanisms, including regular Teams video presentations and email


* Other duties as assigned

What we need from you:


* Proficient computer experience in Microsoft Office Products (Outlook, Word, Excel & Power Point)


* Strong analytical and problem-solving skills with a mind to process improvement


* Strong initiative and ability to work in a fast paced, changing environment


* Desire to research problems and issues with ability to follow-through to resolution and gain closure on open items


* Ability to effectively manage multiple clients and priorities


* Excellent communication skills in English - verbal and written, fluency in other languages is an advantage; a confident telephone manner is a core requirement


* Bachelor's degree or equivalent experience


* Understand energy industry terminology and standards (preferred)

What we offer:


* Life, Accident and Health insurance packages (Medicover White Spring)


* Cafeteria allowance


* Home Office and Utility allowances


* Yearly bonus


* Global Family Leave


* Flexible and hybrid working model


* WESOP (World Employee Share Ownership Plan) to become a shareholder in the company


* Engagement groups within the company: get a sneak peek to our company life at https://download.schneider-electric.com/files?p_Doc_Ref=Engagement_...