Senior Associate, Product Management-Home Lending Transformation

The Home Lending Product Transformation team is responsible for advancing Consumer and Community Banking (CCB) product operating models and mobilizing product teams to deliver initiatives at scale that align with CCB Strategic Objectives.

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Senior Associate, Product Management for Home Lending Transformation, you are accountable for identifying the right business outcomes and delivering solutions that realize them, accelerating idea-to-impact and elevating quality and speed.

You'll partner deeply with engineering, design, and business stakeholders, remove blockers proactively, and lead a culture of experimentation and continuous improvement to deliver best-in-class products-leveraging AI responsibly to accelerate discovery, decisioning, and delivery where it creates real value.

Job Responsibilities:


* Identify opportunities within a product area in partnership with a product leader to improve the loan origination process aligned to clear, measurable goals, translate opportunities into user stories and a prioritized product backlog, and drive the work forward with a cross-functional team to reduce time to originate loans and deliver a world-class customer experience.


* Create and maintain high quality documentation and requirements including business and process flow diagrams, Confluence pages, user stories, epics and SSD (spec-driven development) spec documents


* Support delivery velocity and quality; proactively remove blockers, align stakeholders for fast decision-making, and ensure solutions are thoroughly tested to enable high-quality production releases.

Use lightweight decision frameworks and fast feedback loops to maintain momentum.


* Drive innovation and be involved as a change agent within your product area: champion new ideas, challenge legacy processes, and lead cross-functional initiatives that transform Home Lending.

Identify and deliver opportunities to create organizational value by leveraging technology, data, and customer insights to reimagine products, accelerate outcomes, and foster continuous improvement


* Participate in discovery and usability testing; help design and run rapid experiments (Minimum Viable Products/A-B tests) to validate assumptions and iterate based on quantified learning, including judicious use of AI-driven insights and prototyping where appropriate and compliant.

Employ rapid prototyping to quickly validate whether ideas may deliver the desired outcomes before investing in a full engineering build.


* Participate in agile ceremonies (planning, stand-ups, reviews, retrospectives) that drive focus, accountability, and a culture of growth and continuous improvement across the team.


* Leverage instrumentation to evaluate the success of features, make data back...