Technical Consultant

* Good organizational, communication, interpersonal, and time-management skills with the ability to multi-task and prioritize.


* Familiar of US Healthcare workflow, healthcare related applications, HIT terminology, patient care environments.


* Able to troubleshoot and resolve technical issues


* Ability to communicate with diverse audiences


* Familiar with mid-high level technical concepts


* Exposure on interaction with international clients (USA).


* Hands on experience on application/ product support.


* Basic understanding of troubleshooting / analytical skills


* Awareness of ITIL concepts like Incident Management, Problem Management, Change Management, Knowledge Management, etc.


* Experience with SQL queries, MS SQL Server, T-SQL etc.

Has good level software support experience