Control Manager - Vice President

Join our dynamic Wholesale Lending Services team, where you'll help shape a proactive risk and control culture supporting global lending operations.

You'll collaborate with talented colleagues across business, operations, and risk functions to deliver impactful solutions and safeguard our business.

As a Control Manager Vice President in Wholesale Lending Services (WLS), you will play a key role in delivering a robust control environment for our global lending operations.

You'll support a diverse team, drive regulatory oversight, and lead risk assessments to ensure operational excellence.

Your work will help protect the firm, our clients, and our reputation, while fostering a culture of continuous improvement and collaboration.

Job Responsibilities


* Foster a proactive risk and control culture by identifying process gaps and challenging the status quo


* Support business partners in analyzing key processes, identifying risks, and recommending improvements


* Conduct comprehensive risk assessments to identify and mitigate key risks through effective controls


* Manage control-related activities, including Control & Operational Risk Evaluations (CORE), risk events, issues, action plans, and testing


* Lead the end-to-end execution of CORE, addressing control breaks and driving resolutions to minimize financial, regulatory, and reputational risk


* Ensure business engagement and accountability in control-related activities


* Review and analyze program data, such as Key Risk and Key Performance Indicators, to inform business strategies


* Collaborate with colleagues across business, operations, legal, compliance, risk, audit, and technology functions


* Serve as a subject matter expert for operational risk, advising on emerging trends, risk events, metrics, and governance


* Develop and implement action plans to address root causes and ensure sustainable solutions


* Lead change management initiatives to strengthen the control environment

Required Qualifications, Capabilities, and Skills


* Bachelor's degree or equivalent experience


* 5+ years of experience in controls, audit, quality assurance, risk management, or compliance within financial services


* Advanced knowledge of control and risk management concepts, including designing and evaluating CORE with business partners


* Experience managing people and leading teams in business operations or risk/controls


* Proficiency in PowerPoint or Pitch Pro, with the ability to create compelling executive presentations


* Exceptional written and verbal communication skills, with strong interpersonal and collaboration abilities


* Strong analytical, problem-solving, and process analysis skills, with the ability to work autonomously in a fast-paced environment

Preferred Qualifications, Capabilities, and Skills


* Experience in leadership roles within business operations or risk/controls


* Technical acumen to identify a...