Principal Technical Program Manager

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in Connected Commerce Technology, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders.

Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change.

With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals.

Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management.

In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

Job responsibilities


* Develop and execute a comprehensive digital identity strategy, including roadmaps for identity platforms, integration with AI/ML-driven security, and adoption of standards like OAuth, OpenID Connect, FIDO, and blockchain-based identities.


* Act as the chief advisor on identity trends, risks, and opportunities to executive leadership.


* Oversee large-scale programs from inception to delivery, managing cross-functional teams (engineering, product, legal, compliance) to implement identity solutions.

Utilize agile methodologies to ensure timely milestones, budget adherence, and high-impact outcomes.


* Identify and evaluate emerging technologies in digital identity (e.g., biometric authentication, zero-knowledge proofs, decentralized identifiers).

Lead proof-of-concept projects and partnerships with vendors, standards bodies (e.g., W3C, NIST), and industry consortia.


* Ensure all identity programs comply with global regulations (e.g., GDPR, CCPA, NIST frameworks) and mitigate risks related to data privacy, fraud, and cybersecurity.

Conduct regular audits and develop policies for ethical identity management.


* Partner with internal teams (e.g., product development, marketing, customer experience) and external stakeholders (e.g., regulators, partners) to align identity strategies with business goals.

Represent the company at industry conferences and forums on digital identity topics.


* Build and mentor a high-performing team of program managers, architects, and analysts focused on identity initiatives.

Foster a culture of innovation, inclusivity, and continuous improvement.


* Define KPIs for identity programs (e.g., adoption rates, security incident reduction, user satisfaction) and provide executive-level reporting on progress, challenges, and ROI.

Required qualifications, capabilities, and skills...