Director of Communications & Marketing

 $130,000 - 145,000 /Yr.
Schedule: Monday - Friday; 8:00 am - 4:30 pm
Location: Skokie, IL 60077
Hybrid Role - 3 days In-office per week

The Director of Communications & Marketing is responsible for developing effective internal and external messaging and communication strategies, directing the efforts of assigned employees, and coordinating at the strategic and tactical levels with other departments in the organization.

They are responsible for the development and execution of the organization’s communication strategy, with a strong emphasis on internal communication needs.

They will also maintain overall responsibility for media and public relations, and marketing strategies to advance Trilogy’s brand identity and increase Trilogy’s visibility across key stakeholder audiences.  They’ll work with all forms of media, including press releases and digital campaigns, print materials, social media, audio and video.

The Director will act as a spokesperson for the organization.  

Responsibilities 

Strategic Communications 


* Create and implement a comprehensive internal communications strategy that addresses existing gaps and establishes clear guidelines for consistent internal messaging.


* Ensure all communications align with organizational priorities, including strategic objectives, program initiatives, and advocacy efforts.


* Develop and execute a strategic communications plan to strengthen Trilogy’s brand identity, increase visibility across key audiences, and enhance the organization’s reputation within the community.

Internal Communications


* Develop an internal communications framework and plan for the organization, utilizing stakeholder engagement to develop and test strategies. 


* Lead the implementation of the internal communications strategies to keep staff and board members informed, engaged, and aligned with organizational priorities. 


* Collaborate with clinical and administrative teams to deliver consistent, tailored messaging; identify communication needs; and continuously improve processes based on feedback. 

Leadership & Cross-Department Collaboration 


* Provide strategic oversight and direction for daily communications operations, ensuring a high-performing team with defined goals and accountability measures.


* Establish clear performance expectations, manage workflow, and foster professional growth through coaching and development opportunities.


* Monitor and evaluate communication strategies using key performance indicators, leveraging data to measure impact and inform continuous improvement.

Media & Public Relations 


* Serve as the organization’s primary media contact and spokesperson, managing press inquiries and proactively securing media opportunities to increase earned media coverage and press placements.


* Lead the development of targeted media materials, including press releases, media kits, and key messaging, and oversee co...