Head of Product

Onefile Ltd, a Harris Computer company, is seeking a Head of Product to help shape the strategic direction of the Onefile platform through deep engagement with customers, the education sector, and the wider skills and apprenticeship landscape.

This is a full-time, permanent opportunity operating on a hybrid working model, based in Manchester.

This role is outward-facing and market-focused, acting as a key ambassador for Onefile within the education and training sector.

The Head of Product will work closely with training providers, colleges, employers, and sector bodies to understand emerging challenges, regulatory changes, and future opportunities.

 

By translating insight from the sector into product strategy, the Head of Product will ensure that Onefile continues to deliver solutions that meet the evolving needs of learners, educators, and training providers.

 

The role combines thought leadership, customer engagement, and strategic product direction to ensure Onefile remains at the forefront of digital learning and e-portfolio innovation.

Key Responsibilities 

 

Market Leadership and Sector Engagement 


* Act as a visible industry leader and advocate for Onefile within the education and training sector.  



* Engage regularly with training providers, colleges, employers, and awarding bodies to understand emerging challenges and opportunities.  



* Maintain a deep understanding of the UK education, apprenticeship, and vocational learning landscape, including policy, funding, and regulatory developments.  



* Attend sector events, conferences, and customer meetings to gather insight and represent Onefile’s vision for digital learning.  



* Build strong relationships with key stakeholders to ensure Onefile remains closely aligned with the needs of the sector. 

 

Customer Engagement 



* Meet regularly with customers to understand how Onefile is used in practice and where improvements are needed.  



* Translate customer insight into clear product opportunities and strategic priorities.  



* Work alongside the commercial and customer success teams to strengthen relationships with key customers.  



* Ensure the voice of the customer is central to product development decisions. 

 

Product Strategy 


* Define and maintain the strategic product vision and roadmap for the Onefile platform.  



* Identify opportunities to enhance the platform through innovation, emerging technologies, and data-driven insights.  



* Ensure product strategy reflects future sector requirements rather than only current demand. 

 

Cross-Team Collaboration 


* Work closely with Engineering and R&D leadership to ensure the product roadmap is clearly defined and deliverable.  



* Collaborate with commercial teams to support product positioning and strategic customer engagement.  



* Provide clear strategic direction that enables teams to priori...