Control Manager Senior Associate

Job Description

Step into a pivotal role at JPMorganChase, where your expertise in compliance and risk management will shape the future of our operations.

You'll have the opportunity to grow your career while making a significant impact on our business.

Join a team that values innovation, collaboration, and continuous improvement.

As a Senior Associate Control Manager within the Consumer and Community Banking (CCB) Card Credit Products organization, you will play a crucial role in assisting with project management by identifying and mitigating compliance and operational risks on key projects.

You will collaborate with business executives to design and implement effective control strategies, ensuring our operations are secure and efficient for key projects.

Your work will directly contribute to the firm's success and help maintain our reputation for excellence.

Job Responsibilities:


* Partner with and advise stakeholders to analyze risks and controls across projects, proactively find gaps or new risks, and identify root causes to advise solutions.


* Design, set up, and monitor controls using automation, AI, and data analytics to build a proactive risk culture.


* Review and provide program data (such as KRI/KPI), use analytics and visualization tools, and create reports to support business decisions.


* Take active ownership of Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams.


* Lead or support control program projects, ensuring regulatory compliance and addressing key risks, while identifying and driving improvements through new technology.


* Support and manage project lifecycle activities including due diligence, planning, tracking, coordinating, and reporting, with a focus on control functions.


* Oversee strategic execution projects, ensuring organizational alignment with project goals and objectives, providing guidance, motivation and support to project teams.


* Develop and maintain reporting, executive summaries, and dashboards for leaders and stakeholders, highlighting risks, watch items, timelines and other metrics.


* Support stakeholder communications by drafting content, preparing presentations, and actively engaging in verbal and written updates to drive alignment and action toward project objectives, tailoring messaging appropriately for executive and cross-functional audiences.


* Support project meetings, workshops, and other related activities, including the preparation of agendas, meeting minutes and action items.


* Drive strategic tasking and requirements from key stakeholders and project participants, ensuring effective communication and collaboration.

Required Qualifications, Capabilities and Skills:


* 5+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.


* Risk Management & Controls: Independently applies risk management practices i...