Social Performance Manager

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress.

The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper & world-shaper.

About the role

As the Social Performance Manager, you will be accountable for advancing social performance at the site level by building strong relationships with communities and Indigenous groups and ensuring social considerations are embedded into operational decision-making.

You will lead the development and implementation of the site’s Social Performance Plan, working collaboratively across functions to identify and manage social impacts and risks, deliver meaningful engagement, and support community benefit initiatives.

In this role, you will help align site activities with community expectations, internal standards, and external assurance requirements, contributing to responsible and sustainable operations.

Reporting to the Operations Manager, you will:


* Lead the development, execution, monitoring, and reporting of the site’s Social Performance Plan, working collaboratively with operations, environment, legal, communications, and other functions.


* Identify, assess, and manage social impacts and risks associated with site activities, in collaboration with internal teams, community stakeholders, Indigenous groups, and subject matter experts.


* Build and maintain strong, trust-based relationships with priority community stakeholders and Indigenous groups through regular, meaningful engagement aligned with the Stakeholder Engagement Plan.


* Plan, organize, and facilitate stakeholder and community engagement activities, including community meetings, town halls, advisory boards, open houses, forums, and Indigenous engagement sessions.


* Ensure stakeholder and Indigenous perspectives are integrated into operational planning and decision-making, responding proactively to concerns, expectations, and feedback.


* Manage stakeholder complaints and grievances, ensuring they are accurately recorded, investigated, resolved, and closed in line with site procedures.


* Oversee the site’s social baseline and monitoring efforts, including managing consultants where required and tracking progress against agreed indicators.


* Lead the site’s social investment and community support programs, including budget oversight, community outreach, funding evaluation and allocation, employee volunteering, monitoring, and reporting.


* Maintain accurate social performance records and registers, including social impacts, risks, obligations, grievances, stakeholder interactions, and action plans, using centralized systems.


* Support internal and external assurance processes, audits, and reviews (e.g., Aluminum Stewardship Initiative) by providing accurate documentation, data, and insights.

What you bring to the role


* Relevant experience with additional training on social performance, communications...