Client Services - Amazon DV Program

Client Services Amazon DV Program- Champaign, Illinois

Intertek is searching for a Client Services Manager to join our Food Servicesteam in our Champaign, IL office.

This is a fantastic opportunity to grow a versatile career in Nutraceutical testing and regulation!

Intertek Nutraceuticals and Food Services team helps clients involved in the manufacturing and distribution of nutraceuticals and food products and services through assurance, testing, inspection, auditing, and certification.

From the farm to the fork, we assist customers at all points of the food supply chain in providing quality and safety to the products and processes.

As a Client Services Manager, you will be primarily responsible for administering the Amazon Direct Validation (DV) Program.

Intertek is an approved Testing, Inspection, and Certification (TIC) company by Amazon.

For sellers to be approved to sell their nutraceutical products on the Amazon's platform, they must partner with an approved TIC like Intertek.

This position provides an opportunity to ensure that products sold to the consumer are of the highest quality and to work with one of the biggest companies in the world.

Salary & Benefits Information

The base wage or salary range for this position is $60,000 - $67,000.

Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you'll do:


* Respond to client inquiries concerning Intertek's Direct Validation Program.


* Assess client needs and provide quotes for necessary services


* Compile and validate documentation provided by the client


* Complete Direct Validation reports and upload them to the Amazon sellers central


* Coordinate needed services with other branches of Intertek


* Assess client labels and health claims for regulatory compliance


* Promote services through marketing


* Liaison with laboratory experts to provide clients with industry knowledge

This position outline is a general guideline and does not represent all encompassing details.

The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Minimum Requirements & Qualifications:


* Basic Knowledge of chemistry and food marketplace regulations
+ BA/BS/MS/PhD Business, Chemistry, Food Science, Toxicology or related scientific degree


* Organization, communication and analytical skills


* Ability to understand and effectively communicate technical and business information, both oral and written to others, including co-workers, supervisors, clients, and vendors


* Intermediate mathematical skills, includi...