Senior Systems Analyst

Minimum 5 years of relavent work experience.

5 to 8 years of work experience

Fixed work shift with on-call readiness, including schedule adjustment for product deployment events.

Desired Skills



* ITIL , Helpdesk experience , Communication skills , Customer relationship



* Business Analysis Planning and Monitoring.  



* Requirements Analysis and Design Definition.  



* Project Management experience supporting Enterprise Operations.



* Basic Understanding of Windows servers and Azure technologies.  



* Knowledge of Change Control/RFC processes



*  Work in culturally diverse environments.



* Knowledge of Data Center operations and vendor management.  



* Experience working within SLA parameters (documentation, coordination).  



* Proficiency in Microsoft Excel and Power BI.  



* Strong analytical, and critical thinking skills. 



* Excellent written and oral communication skills.  



* Proactiveness and ability to work independently with minimal direction.  



* Strong grasp of business processes and industry regulations, particularly in Healthcare environments.  

Responsibilities



* Handle communication, change processes, documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement.  



* Plan deployment of new solutions with cross-team communication.



* Engage in continuous improvement and enhancement planning for Infrastructure services.  



* Analyze technical and business needs to recommend solutions through team interactions.  



* Build and maintain positive relationships with clients, vendors, consultants, and end-users.  



* Stay updated on domain-specific developments and integrate them into enterprise systems.  



* Ensure proper documentation and accountability in project management and methodologies.   Job Description



* Support coordination of cross-Enterprise, highly available applications on a global network.



* Collaborate with Development Teams for troubleshooting and deployment issue resolution.  



* Manage multiple tasks effectively with strong time management and prioritization skills.  



* Communicate clearly with both technical and non

*technical teams.  



* Possess basic knowledge of MSSQL databases, programming concepts, AI, machine learning, and cloud computing.  



* Focus on integrating AI/automation, advanced data analytics, and hybrid skills blending business strategy with technology.



* Documenting Change Controls and Monitor change management and product lifecycle.



* Coordination across teams to ensure compliance.hem