IT Business Support Specialist II

At Stewart, we know that success begins with great people.

As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S.

News & World Report, and a 2025 Top Workplace by USA Today.

We are committed to helping you own, develop, and nurture your career.

We invest in your career journey because we understand that as you grow, so does our company.

And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve.

You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve.

Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies.

To learn more about Stewart, visit stewart.com/about. 

More information can be found on stewart.com.

Get title industry information and insights at stewart.com/insights.

Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Provides technical support to users for business applications, addressing issues and optimizing system performance.

Reviews application-related problems, conducts performance analysis, and delivers user training to enhance efficiency and usage.

Job Responsibilities


* Troubleshoot and resolve mid-level business application issues, including configurations and minor system adjustments.


* Conduct user training sessions on application features, best practices, and system updates.


* Collaborate with cross-functional teams to analyze recurring issues and recommend improvements.


* Assist in testing new application releases and updates before deployment.


* Support knowledge management by documenting solutions and contributing to process improvements.


* Applies working knowledge of organizational practices and business fundamentals.


* Addresses moderately complex problems using experience, judgment, and established precedents while operating within broad guidelines and policies.


* Individual contributor performing work with limited supervision; may provide guidance to less experienced team members as appropriate.


* Performs all other duties as assigned by management.


* Education


* High school diploma required; Bachelor’s preferred


* Experience


* Typically requires 2+ years of related work experience

Education


* High school diploma required; Bachelor’s preferred

Experience


* Typically requires 2+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process prov...