Park Operations Superintendent

Riverside County Park and Open-Space District is seeking a Park Operations Superintendent (Park Superintendent)

The Riverside County Regional Park and Open-Space District is seeking a Park Operations Superintendent to oversee and direct front-of-house operations across seven Regional Parks.

This role ensures consistent, high-quality customer service, efficient entry workflows, and adherence to District standards.

The Superintendent provides leadership and guidance to front-line staff and supervisors, manages daily operations, and maintains accurate POS and cash-handling practices.

Key responsibilities include planning and delivering annual training for all front-of-house personnel, including POS system use, customer service, and de-escalation techniques.

The position develops and audits the District's Field Service Manual and creates site-specific operations guides.

The Superintendent also oversees small-scale programming events, supports preparation for larger District events, and assists in managing camp hosts and caretakers.

The role works collaboratively with the Park Maintenance Superintendent and other District managers to address operational needs, prioritize repairs, track visitation trends, update training materials, evaluate staff performance, and maintain safe, welcoming park environments across all sites.

Ideal Candidate

The ideal candidate is an experienced parks operations professional who brings strong leadership, creativity, and a solution-focused mindset to a geographically dispersed team.

They understand the operational needs of diverse park facilities such as campgrounds, cabins, RV sites, volunteer and camp-host programs, and aquatic features including splash pads and pools.

They are equally comfortable supporting kiosk operations, guest check-in procedures, retail inventory, cash handling, and customer service standards.

The successful candidate excels at coordinating staff across multiple locations, conducting both virtual and in-person check-ins, job walks, and park tours.

They are highly organized, capable of planning park programming and activity schedules, and adept at developing clear operational resources and training materials.

They are skilled in using tools such as ArcGIS, Microsoft Office, and mobile platforms to enhance field operations and data accuracy.

They manage time effectively, completing regular site inspections and program evaluations, and demonstrate a strong commitment to supporting staff at all levels.

Their collaborative approach ensures smooth alignment with the Park Maintenance Superintendent and helps deliver safe, high-quality visitor experiences throughout the District.

Preferred certifications include Certified Park & Recreation Professional (CPRP) and Aquatic Facility Operator (AFO).

Meet the Team!

The Riverside County Regional Park and Open-Space Distric t is a nationally accredited agency who strives to be the regional leader in improving lives through people, parks, places, and ...