Inside Sales Representative - Mississauga, ON

Inside Sales Representative

Intertek is searching for an Inside Sales Representative to join our Business Assurance team in our Mississauga, Ontario office.

This is a fantastic opportunity to grow a versatile career in Sales!

The Inside Sales Representative is responsible for:

Position Overview
The Inside Sales Representative is responsible for preparing accurate and compliant quotations for accredited certification and assurance services.

The role supports the sales team by analyzing client requirements, determining certification scope, calculating audit duration, and preparing proposals in accordance with accreditation rules and internal procedures.
This position requires strong analytical skills, attention to detail, and the ability to coordinate with technical and operational teams to ensure quotations meet both commercial and accreditation requirements.

Key Responsibilities


* Review client applications, RFQs, and scope information to determine certification requirements.


* Prepare detailed quotations for management system certification services such as ISO 9001, ISO 14001, and ISO 45001.


* Calculate audit duration and certification cycle requirements in accordance with applicable accreditation rules and guidance from organizations such as the International Accreditation Forum.


* Collaborate with sales managers, technical reviewers, and operations teams to ensure quotes are technically accurate and commercially viable.


* Maintain accurate quote records and client data in CRM systems such as Salesforce.


* Ensure all quotations comply with internal procedures and accreditation requirements.


* Support the sales team with technical clarification, proposal preparation, and client follow-up when required.


* Identify missing or unclear scope information and communicate with clients or sales representatives to obtain necessary details.

Qualifications


* 2–5 years of experience in inside sales, sales operations, or quotation preparation, preferably in certification, compliance, or professional services.


* Working knowledge of management system standards such as ISO 9001 or ISO 14001 is an asset.


* Strong analytical and problem-solving skills with high attention to detail.


* Proficiency with CRM systems, Microsoft Excel, Word.


* Excellent written and verbal communication skills.


* Ability to manage multiple priorities in a fast-paced environment.

Key Competencies


* Analytical thinking


* Attention to detail


* Customer focus


* Collaboration and coordination


* Time management


* Compliance awareness

Successful candidate must have


* Ability to work independently without supervision


* Effective time management skills


* Analytical & Problem-Solving Skills


* Quotes often require interpreting incomplete or complex data.

Important abilities: Analyze client organizational structures.

Interpret scope statements and NACE/NAICS codes.

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